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Refund Policy

Refund Policy

Vitali-T Men's Health Clinic, LLC Reserves the right to hold a No Refund and No Return policy on all purchases made.


When you purchase your prescription, you expressly acknowledge and agree that Vitali-T Men's Health Clinic, LLC (or a third-party payment processor) is authorized to charge you for the price of your chosen plan and any other charges set forth during the purchase process.


Patients will receive an email invoice via our payment processor within 24 hours of order(s). This should be paid within 24 hours of receipt.

Online payments through this website utilize a third-party payment processor. Refunds are processed manually by the site's owner. If enrollment is chosen, and the consumer does not want to move forward with treatment after the consultation, or the consumer does not qualify for the chosen treatment, a 100% refund will result within 14 business days of purchase. This will be in the form of a reverse charge back to the account that was used for the purchase. If the consumer moves forward with treatment and receives products in the mail, no refund can be provided, given the nature of the products and prescription medications. If products are damaged during shipment, the patient must notify Vitali-T Men's Health Clinic in writing with digitally uploaded photographic documentation within 24 hours.


The subscription for all services can only be canceled after three months of continuous payments to ensure that all services and treatments purchased are paid in full. If the full three months are paid upfront, the patient can cancel services at any time thereafter. 


The patient is required to visit the following link on our website:

to request any and all prescription refills. Vitali-T Men's Health Clinic, LLC will NOT automatically refill prescriptions on a patient's behalf.


The patient agrees that any purchased treatment will be charged for the given time period (one, three, six, or twelve months).  Vitali-T Men's Health Clinic, LLC shall be in no way liable for any damages caused by the termination of such services. Vitali-T Men's Health Clinic, LLC reserves the right to terminate services at any time for any account in delinquency.


The patient agrees to pay all fees associated with the collection of the delinquent account under this agreement or otherwise in enforcing the terms of this agreement. Any such litigation shall be performed in the state of Oregon.

Vitali-T Men's Health Clinic, LLC cannot be held liable for any interruptions of the provided services. Vitali-T Men's Health Clinic, LLC reserves the right to terminate services at any time.

Vitali-T Men’s Health Clinic, LLC


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